Showing posts with label conflict management. Show all posts
Showing posts with label conflict management. Show all posts

Thursday, May 17, 2012

414. Military Chaplaincy, Pt. 32 (Karp, 1)

I lost Internet connectivity this morning, but I was working on my autobiography some, so I was glad to have that time and make some progress there. 

***

The next article is:

Karp, H.B. (1985, Fall). Working with Resistance. Military Chaplains' Review, 14(4), 75-80.

***

"Resistance is under fire today.  If cooperation is seen as universally good, its opposite resistance, isusually seen as bad or negative.  How many times have you heard these admonitions: "Don't be defensive," "You've got to learn to compromise," or, "You're only thinking of your own welfare"? One of the most difficult tasks for managers and trainers is knowing when resistance is appropriate -- and how to express it appropriately -- so that results are positive for all." (p. 75)
I don't know whether either of the military chaplains/H.R. department staff ever read this article or not but I am certain beyond the shadow of a doubt that if they ever had any inclination to humor any resistance for any reason the mission leadership or one or the other missions on the board would have quickly put a stop to it so that everyone pretty much just had it ingrained in them not to even bother risking any resistance and the leadership knew that letting any slip by their watch would also be asking for trouble and they maybe had to also watch their backside as well. 

And who was I?  What kind of resistance did I offer?  Basically refusing to bow down and worship them and put them in the place of God in my life; refusing to let them tell me what was right and what was wrong; and these things I retained to the end as not subject to their authority. I retained the right the whole way through to make my own decision, with God's help as to what is right and what is wrong.  That was my coup d'état.  Yes, I was standing up on the inside.  Yes, indeed, I was.  And the moral decision was that there was a lot wrong with the mission.

***
"Two definitions are essential for discussion: power and resistance.  Power is the ability to get all you want from the environment, given what's available.  It's a means to an end, rather than an end in itself, and is solely a function of the individual.  Resistance is the ability to avoid what is not wanted from the environment.  It is an expression of power in that not getting what you don't want is as beneficial as getting what you do want." (p. 76)
It's interesting, because my middle brother is all about power.  I think he's manipulative and I've lost all respect for him; it's like he's just been trying to garner situations by power for years and years and so much of what he does seems so manipulative it's disgusting... all related to this power.  But people buy into it.  That's another story though.

While I was with the mission where was some talk among certain women that was competitive in nature, but I wasn't sure if it was something to take seriously or just something to confuse me.  So I'm not sure what to do with it.  The thing was that it seemed that report was pretty important, so I'm not sure how much competition and gamesmanship the leadership would have wanted to put up with if it were really a serious deal.  And some of the potential ministries they told me about anyway were bogus, so those could be too.  If they weren't bogus, though, then you'd have this kind of thing going on.

But if these are supposed to refer to resistance, that's an interesting possibility.  I didn't really want anything from the mission except to take me seriously and be able to sit down and be able to sit down and talk as equals.  Well, that wasn't going to happen because there's no way I was going to be treated as an equal and I was going to be the only one doing any adapting, period.  So then it become a matter of what I don't want from the mission, which is unbearable treatment, and as strong as I was (and I did come to Vienna somewhat stressed already) I did have my limits like anyone.  The only way you could avoid problems with the mission, however, was to do what they wanted.  So that was one of the things I had to figure out after the sent me back to the U.S.

***
"Regardless of the reasons of their legitimacy, most people will only reveal those things that are safe for them to disclose.  This suggests that it may take some time to develop the level of trust needed to get at the relevant issues." (p. 77)
This is exactly why I divulged exactly 0% of my concerns, because that's how safe I felt disclosing anything to anyone in the mission.  Now don't you think it's just a little unusual that a missionary should feel unsafe expressing ANY of his/her concerns AT ALL with any of her fellow missionaries or mission leaders (including my sending mission)?  But that's the truth.  That's why it wasn't until the end of my time with the mission, probably when it became clear that I had no plans to continue with the mission and I wasn't giving any explanation for why I was leaving or anything that they were understanding that there was something they didn't understand and "I was standing up on the inside."  All that time they didn't know because I never told them anything, not a word because I didn't trust them.  Sure I would have just loved to have ripped them up and down and told them some of the things I was thinking, but that would have been hell unimaginable for me.  I already had practically more than I could handle.

***
"Two varieties of resistance must be addressed: psudo-resistance and authentic resistance.  Pseudo-resistance has nothing to do with the issue at hand.  Usually it is a response to conditions and attitudes grounded in the resistors past.  A few examples are: general mistrust of people; cynical view towards life; bad interpersonal relationship; resentment of authority; hunger to make personal impact; fear of obligating oneself; or sometimes, being chronically unclear about what is wanted.  By contrast, authentic resistance is a statement of strength by the individual and is directed specifically to the situation at hand.  The first objective in exploring resistance is to determine if it is pseudo or authentic.  Once this is accomplished, pseudo-resistance can be set temporarily aside as irrelevant and authentic resistance addressed directly." (p. 79)
I clearly had authentic resistance to the Vienna mission.  It was uniquely against them, their ways of operating, their value system, their apparent connections with government, etc.

***
"Recheck

Resistance will remain if there has been no accommodation of the resistor's concerns." (p. 80)
The "Recheck" is part of a series of steps on dealing with resistance, which I didn't go through with the mission.  In any case, I did mention to a couple secretaries that I was experiencing stress and this got to the mission leadership (lesson: don't tell anybody anything of importance like this).  So the mission utilized this as a weakness to try to get me to succumb to them through sending me to the U.S. and what that entailed.  That really wasn't an accommodation, however, because they didn't identify it as stress (which was coming from the mission in the first place), but pointed the finger elsewhere at the surrounding culture, and they never even checked to see how I was doing if I really needed counseling.  Did my Austrian doctor recommend it?  So it was a pseudo-accommodation no matter how you look at it. 

***
"The need to resist is a powerful part of the human makeup.  It is neither good nor bad, but an attribute that can be used to strengthen individuals, families and organizations.  A person is never stronger or more creative than during the act of resisting something perceived as harmful." (p. 80)
The Vienna mission I don't think would ever, ever accept resistance as good.  Resistance was always bad in their books.  They just would't have anything to do with it.  I already mentioned a million times that they didn't have a grievance policy in place, even to go to sending missions.  That's because they didn't accept resistance.  So if you had a grievance your only choices were to just suck it up or leave.  That's it.  Like it or leave it.  Forget this mamby-pamby grievance stuff with its conflict resolution or working with resistance.  That's the mission how I knew it anyway.

This article came out about 6 months or so before I arrived in Vienna.  I wonder if either of the military chaplain/H.R. staff had had a chance to read it...






Tuesday, May 15, 2012

409. Military Diplomacy, Pt. 27 ( Rogers, pt. 1; Tupy, Jr., pt. 1))

I just have one small piece of text to comment on in the first text.


Rogers, Melvin L. (1980, Summers). Stress: friend or foe? Military Chaplains' Review, 73-81.

"What should be remembered here is that what makes us happy, feel calm, relaxed, and at ease is likely to reverse the affects of stress." (p. 80; citing Herbert Benson, The Relaxation Response (New York: The Hearst Corp., 1975), p. 134)
This probably true, and I would like to have had thorough training in this kind of thing before I went to Vienna.  Maybe instead of offering to take software classes (if they would have told me which software to study) I should have taken classes in relaxation and coping with stress.  As my dad used to say, however, "If wishes were fishes, we'd all be swimming in the sea."

I had no idea the Vienna mission was a total institution (à la military or some such other institution) or had such an apparent interest in my dad or such unethical and unchristian socialization methods, or other such surprising and unexpected qualities of the mission.  I had no idea I was going to be given such "special" treatment.  However, I also didn't cooperate with them very well and didn't particularly want to either.  Concentrated stress training before going to join the mission would have been very helpful.

***
The second article is:

Tupy, Jr., Richard R. (1981, Fall). Peacemaking. Military Chaplains' Review, 23-30.

***
"Jesus apparently operated on the assumption that love and conflict are not opposites.  During much of His ministry, he surfaces and used conflict between himself and others.  Many comments to pharasees were downright offensive.  "You hypocrites!" "You whitewashed tombstones!" were not designed to keep peace at any price." (p. 25)

My blog, in case you haven't noticed, isn't meant to keep the peace at any price.  Don't get me wrong, I don't think I'm in the same league with Jesus or anything, but it was the religious leaders of His day that Jesus reserved the most caustic remarks for and James 3:1 states that those in leadership will receive a stronger judgement:

James 3:1 (New King James Version (NKJV)

3 My brethren, let not many of you become teachers, knowing that we shall receive a stricter judgment.

Jesus' actions while on earth were a kind prescience of this very thing that will happen in the judgment.  This is just a warning to think twice about becoming a leader and to make sure that you really are ready for the responsibility.

In Jesus' day they had the Old Testament, but they were left on their own, without the benefit of the Holy Spirit (unless you happened to be a prophet), and they didn't do so well.  Even with the Holy Spirit and the "New Nature" (along side the still existing "Old Nature") Christians still don't do so well, however.  We have to wait until we have a new body and the old nature is once and forever done away with before we can finally live like we should.  So we're not the testimony to the world we should be, we don't treat each other as we should (the Vienna mission vs. me is a very good example of that), and we don't relate to God as we should nor to His creation.  Basically, we're failures all around. 

But while I"m on this subject I'll continue in it a bit.  In Romans 7 the Apostle Paul describes the believers struggle with the two natures in him and the strubble between his/her temptation with sin versus the desire to please God; here are a few versus from that passage:

18 For I know that in me (that is, in my flesh,) dwelleth no good thing: for to will is present with me; but how to perform that which is good I find not.
19 For the good that I would I do not: but the evil which I would not, that I do.
20 Now if I do that I would not, it is no more I that do it, but sin that dwelleth in me.
21 I find then a law, that, when I would do good, evil is present with me.
(I should note that I think most commentators see this chapter as the believer's struggle, but not all do.)   The thing is that the things I've been describing about the Vienna mission never appeared to me as being an issue of conscience struggle as described here.  So that means that... 
  1. They apparently felt very comfortable with all the things I've described regarding, for example, how they treated me, and didn't see any conflict between the old nature and the new as described here in Romans 7.
  2. If any of the leadership did feel any conflict at any point in how they treated me they masked it well from my notice.
  3. If any of the leadership did feel any conflict at any point regarding their general modus operandi and values and norm system I never witnessed it
 Thus, I am going on the assumption that none of them had any qualms about any of the things I've discussed in this blog.

***

This next major section is titled "Traditional Ways of Peacemaking."

"There are three traditional ways by which we attempt to heed the injunction to "turn from evil and do good ... seek peace and pursue it." (I Peter 3:11, NIV) We lord it, leave it, or lose it.

Lording It -- The Power Play.

If there is a theme that runs through my experience of leadership in the Chaplaincy over the past 24 years, it's the general attempt to use power to make peace and remove conflict.  Time after time I've seen the rewards and punishers -- the use of evaluation report writing power, the use of assignment changing power, the use of strings on the money power, the use of "I'll get you some day, some way" power - to keep peace in the religious family.  At some times it's been almost as though subordinates are children who need to be sent to their individual rooms so that peace will reign.  In this win-lose approach to peacemaking, peace comes from winning at the expense of someone else's losing.  In the end we reap what we sow, hostility and resentment.

Leaving It -- Permissive Leadership.

Another common peacemaking style that I've seen is the denial of personal power and the seeking after peace through cheek-turning.  In this attempt at peacemaking, I deny my own needs in order to allow others to do their thing.  I pursue peace, not by recognizing my own needs and my right to hold them, but by self-denial that builds resentment against the person who has, unwittingly, achieved peace at my expense.  So I reap what I sow from my cheek-turning, an unrecognized resentment which lays buried in my psyche until the opportunity to get even arises.

Losing It -- The Compromises.

I can remember dating a girl who never liked what I had planned for the evening.  She offered an immediate counter-proposal to every suggestion, usually one I disliked as heartily as she disliked mine.  So we compromised, and did something in which neither one of us were particularly interested.  That's the result of most compromises, both sides lose, sowing the seeds of resentment and failing to reap true peace." (p. 26)
The author obviously knows something about peacemaking.  The only thing is that he offers two options of "Traditional ways of Peacemaking" and "Biblical Principles of Peacemaking" so we'll see how these stand up.

Before we move on to "Biblical Principles of Peacemaking," however, I would like to say that there are also other well developed forms of peacemaking, that come from the traditions of people and groups like Gandhi, Martin Luther King, Jr., the Quakers, etc.  These folk go for a win-win solution.  

[I have to make a brief interruption here because I've spent a good part of the day looking for some resources and it seems that my Russian Bibles were together with some of my "curriculum vita" documents that showed professional development certification from extra coursework and also a bunch of my peace books.  So they must have been all in one box that the shippers never delivered to my new apartment.  I wanted especially the Alternatives to Violence Project books - I took two of the courses.  And I'm having a tough time finding anything that satisfactorily fillst the gap left from those booklets.]
Because of this, I'm going to go more on memory.  To go more with a win-win approach takes a lot of creativity and effort because you end out having to often really think outside of the box, think of something perhaps never really done before, at least not in your family, organizaton, neighborhood, etc.  

It also takes a lot of willingness to listen, really listen to each other.  Everyone will tell you that communication is crucial.  You have to ask each other questions and try to understand how the other feels and what the other really wants, even maybe reading between the lines some.  You have to show the other person that you are listening to what they say.  Nod your head as appropriate, repeat back what they say, ask if you aren't sure you understand.  And ask the other person to do the same with you.  Show that you are committed to working with the other person to really trying to find a solution that will be fair and just to both of you, not just yourself.  

The thing is too that the other person might not trust you because there could be things leading up to this that s/he might not trust you based on those things.  So you have to respect that too and understand that those things might have to be dealt with and you can't just go into this thing expecting the other person to just zap! start trusting you and you're going to hit the road running with this process when that trust issue is in the way, because chances are you won't start that way.

Now I'm a fine one to be talking this way, because you know how many people and organizations I should be negotiating with?  And you know how many people / organizations either I don't trust or they don't trust me or we neither of us don't trust each other?  Hah!  If you've been reading this blog for more than 5 or so posts you know that there are a few people and organizations that I have issues with or the other way around.  

I'm telling you an alternate traditional way to peacemaking, though, from what the author says.  It's actually the preferable way, I think, as far as healthy and lasting results are concerned, but may be the most difficult and require the longest time.

***
The next section, predictably, is: "Biblical Principles for Peacemaking."

"Peacemaking is a Covenanting Process

In the Old Testament, the normal and appropriate relationship of persons with one another mirrors the relationship with men which Yahweh established in his covenant... It is this seeking of shalom through a covenant process that covers all the relationships of daily life... Abraham and Lot, Jonathan and David, established covenants of peace...

The Goal of Peacemaking is Reconciliation.

God always seeks wholeness for his people.  To remove his peace would destroy the covenant so dearly established... The Christian model for this reconciliation is Jesus in whom Paul says, God was pleased to 'reconciled to himself all things." (Corinthians 1:20 [sic]).

Peacemaking is the Responsibility of Both the Offender and the Offended.

Matthew reports two sayings of Jesus which highlight the key words in this  principle: offender and offended.  In Matthew's 5th and 18th chapters he gives two words of advice for resolving disputes within the church. In the first, he suggests that, if I am aware that my brother is offended by something that I have done, it is my responsibility to go to him and be reconciled.  In the second he suggests that, if I am offended by something that my brother has done, it is again my responsibility to go to him and be reconciled... They both own the problem.  They both own responsibility to make peace.

Peacemaking Requires Direct Personal Action

These same two statements of Jesus make it clear that the stakeholders in any conflict must meet face to face. The process is one of direct personal action in which the parties resolve their conflict while avoiding situations such as that of the Corinthian Christians who began matching offense with offense and lawsuit with lawsuit. People are easily tempted to voice their antagonism in personal attacks.  Keep the focus on needs, problems, issues and on the communications of feelings and ideas to each other." (p. 27-28; the biblical citation should be to Colossians 1:20; also if you want to look up where the Corinthian lawsuit fiasco was it's in I Corinthians 6:1-8)
 I'm not particularly crazy about the author's hermeneutics, but it's mainly how he presents it, jumping from covenant in the Old Testament then to reconciliation in the New Testament which is a tenuous connection, if you ask me.  You can make a case for it, but I don't think it's wise to assume the connection without the explanation.  One thing that might help to explain this, though, is that the author is Lutheran, so he is coming from a Covenant theology background, and I'm a dispensationalist.  So for him the link could be assumed and might not need much explanation.

Even so, I'd like to explain my exception to this part of the text.  The thing with covenents are that they can be broken, whereas reconciliation with Christ cannot.  First of all I'll deal with the eternal security (that is that reconciliation with Christ can't be broken).  Here are some Bible passages that show this:

Romans 8:35-39

King James Version (KJV)
35 Who shall separate us from the love of Christ? shall tribulation, or distress, or persecution, or famine, or nakedness, or peril, or sword?
36 As it is written, For thy sake we are killed all the day long; we are accounted as sheep for the slaughter.
37 Nay, in all these things we are more than conquerors through him that loved us.
38 For I am persuaded, that neither death, nor life, nor angels, nor principalities, nor powers, nor things present, nor things to come,
39 Nor height, nor depth, nor any other creature, shall be able to separate us from the love of God, which is in Christ Jesus our Lord.

That covers about everything that might break our reconciliation, but here's another:

John 6:39

King James Version (KJV)
39 And this is the Father's will which hath sent me, that of all which he hath given me I should lose nothing, but should raise it up again at the last day.

This is Jesus talking here to crowds by the Sea of Galilee. He speaks here of the hope of resurrection, that once you are truly His you will definitely be with Him in heaven.

And one last one:

2 Corinthians 1:21-22

New International Version (NIV)
21 Now it is God who makes both us and you stand firm in Christ. He anointed us, 22 set his seal of ownership on us, and put his Spirit in our hearts as a deposit, guaranteeing what is to come. 

This teaches us that the Holy Spirit which the believer receives (and who can help the Christian live the Christin life but whom the believer can also grieve) as soon as s/he becomes a Christian is a kind of assurance of things to come.  Elsewhere we are called joint heirs with Christ (Rom. 8:17), so the Spirit could be considered an early deposit on that heirship, which is mainly spiritual, rather than carnal, as in some religions. 

So anyway, let's get back to the covenant issue.  God had a covenant with Israel.  Well, He had a covenant with Abraham (Gen. 15, 17), and with Moses (Ex: 34:27-28 for 10 commandments otherwise Ex. & Dt.) and with David (Ps. 89), those were the biggies.  But they generally had conditions with them, like don't worship other idols, and if they did they lost the blessings and they were out of covenent.  Well, Romans 9-11 say that we're in a period like that now, although people of Hebrew heritage, just like anyone else can decide to receive blessing by becoming Christian as that's what has supplanted the Jewish covenants (as far as being active is concerned) right now.  However, there will become a day when they will once again be active, and Romans 11, in particular, makes this clear, and there are passages in Revelations that also support this concept.  

So what I'm trying to say here is that Tupy may not have chosen the best theological way to start out a Biblical Principles for Peacemaking.  Covenant, of course, is much used on the international scene, as countries and groups sign various agreements to promise to do  or not do such and such, maybe a sort of detente or the like.  Generally strict covenant theologians believe that the church took over from Israel, so we're the new covenant in a way, so to him that might have been logical.  It blew it for me though. 

But let's take his approach at face value, biblical or not and see how it might work.  I'm assuming he's thinking about the chaplain's work, so interpersonal conflict resolution or perhaps some intergroup conflict resolution, but on a local level.

So he expects two individuals or groups to covenant to do what?  To seek shalom?  To divide up into ranks for effective problem solving?  To seek God's will in the process? But what is the covenant then?  Is it just to bring God into the process?  I'm not quite sure. 

Let's move on.  Okay, so the goal is wholeness, but I still am not sure what the covenant is.  I think he needed help in explaining the covenant.  Is it just a community?  Does he want there to be a solid community to start with?  That people covenant to live in community together and with God?  Well, the thing is that, okay, so then if that's what he's saying, then you have to start from a healthy place, a healthy relationship in the first place.  But what if you don't?  What if you never had that covenant, if I think I'm finally understanding what he means now by covenant?

In that case you're starting from scratch and there's nothing to reconcile, because - if you look carefully you'l notice this - reconcile begins with two pesky letters "re" which are the prefix meaning "again" but you can't concile again what never ever was there to begin with, can you?  

So this process only works if you have a situation where there is a "covenent" in place (meaning, I think, that a group get a long and have a nice mutual relationship). So we understand the caveat of this theory.

It's very nice to say to be reconciled, but how do you do it?  There is no help here at all in that regard, so we're left to our own devices there.

Okay, moving on to responsibility.  This is very good, I think and quite insightful as to how tupy brought together the two passages in Matthew.  I like it, I must say.  But it doesn't matter, because nobody that has hurt me is ever going to be willing to come on equal terms to discuss things.  And knoing my luck, they'd come when my migraine was bad I'd sound like a raving idiot.

As to the direct personal action, I think that this is generally true.  Sometimes if it's a very simple thing maybe it could be done via phone or something but generally it should be done in person. 

Returning to my earlier comment about how this process would only work if a covenant pre-existed the conflict... based on this I don't think Tupy's "Biblical Principles for Peacemaking" as presented would have worked between me and the mission because we really only had a covenant on paper and we never had a chance to develop a living covenant because the troubles started as soon as I arrived in Vienna, although they probably pre-dated my arrival, I just didn't read the signs.  His whole theory is based on their being a covenant and I don't think we had one, at least on my side I never got a chance to develop an emotional covenant or bond with them.

***
"The Church and Its Leadership Serves the Process
The leadership of the church is concerned that neither side becomes the doormat of the other or gives up its point of view.  It should be concerned that the differences of opinion be surfaced and worked through, that the relationships between conflict and creativity not be lost." (p. 28)
When I returned home from Vienna I wanted the mission committee of my home church to back me, but all they did was sort of express some compassion or empathy,  but no outrage at the possibility of foul play or anything.  So then after that I felt little need for allegiance to that church, dispite the fact that they had been a major supporter.  I was very hurt by that.  I lost a lot of faith in the church altogether from what happened in Vienna and that didn't help at all.

***
"What Happens When Peacemaking Fails?

That's the hard question!  Suppose you'd tried peacemaking and nothing worked.  What then? In Matthew 18, Jesus suggests that you enlist the help of the community and, if that fails, separate yourself from the offender.  Paul, in II Thessalonians 3 adds that we should take note, warn him like a brother and if that fails, "have nothing to do with him."" (p. 29-30)
These passages deal with sin, and there are other things that can cause problems.  Well, actually, probably not many.  It's not like you're likely to fight much over chocolate vs. vanilla ice cream, for example.  I really think I was terribly wronged in the Vienna mission and the way the Vienna mission acted when I knew it was unbiblical and they should be taken to task for it, and not just for my sake, but no one is going to do it.   But, ironically, because they were the ones with power I was the one that was separated - well and I couldn't take any more of it if I tried anyway.  But the thing is that it was so opposite of this passage.  If these Matthew and II Thessalonians passages were followed I should have been the one staying and the leadership sent packing their bags.  Now that would have been a switch. 

***

So I just want to say in closing - and this has taken all day to write - that these conflice resolution processes, they're out there, they could be used, maybe it's a long shot, and there's so much in my life.  But for what it's worth, they are there.  I'm familiar with them, I even had some training, and also in facilitation.  If anyone I've had conflict with is game I'm willing to give it a shot, but it has to be above board.  I hope you see from what I've written here that I'm not very naive.  I'm not well, so that also would have to be taken into account.  

I suppose it would be to much to assume that the military chaplains/H.R. staff at the Vienna mission when I was there knew anything about this kind of thing when I was there.  But using it with me would have been the farthest thing on their mind I'm sure.










Thursday, March 31, 2011

217. Socialization File, Pt. 98 (Van Maanen & Schein, pt. 1)

When I was heavy in the throes of teaching English as a second/foreign language (ESL/EFL) I read in the literature not infrequently complaints that the profession was too ingrained and didn't try to learn more from other related fields. You must understand, though, that ESL/EFL was in a lot of ways in the forefront of language teaching, but still that didn't mean it couldn't learn something from other fields, like the literature on teaching Spanish, for example (they do have their own societies and journals, after all).

Now, with me, however, that isn't the kind of thing you need to worry about because I really, really, REALLY like learning by pulling things from different fields or sub-fields and trying to make connections of one sort or another between them. For example, Adult Education, as a field is greatly influenced by the field of psychology. But did you know that there are branches of adult education that are arguably more influenced by sociology? That's true, it really is; I'm not making it up. Anyway, that's all to say that you're getting a bird's eye view of how I might do that with all these different kinds of fields and specialties that I delve into here to various degrees. Which brings me back to peace studies...

***

In the context of where I am in this blog, as pertains to my life, the thing that I want to pull from peace studies now (although there certainly are other things I could say about it), is how it might relate to the Vienna mission. I wouldn't be surprised if that wasn't exactly what you expected me to say, although you might not have been sure at all anyway as to where I might be going with this.

I'm going to use my very small library of peace and nonviolence books here. [And I might also note that I found my copy of "In the Company of Women"!!]

This first section is from the edited book:

Katz, Neil H., & Lawyer, John W. (1992). Communication and conflict - management skills: strategies for individual and systems change. In Fahey, Joseph J., & Armstrong, Richard. (Eds.). A Peace Reader: Essential Readings on War, Justice, Non-Violence and World Order, rev. ed. New York: Paulist Press, p. 258-266.

"In our work we define communication as an exchange of meaning between persons that allows each to influence the other's experience. Communication takes place at both conscious and unconscious levels. Conflict management is the process of becoming aware of a conflict, diagnosing its nature, and employing an appropriate problem-solving method to enable the persons involved to get their own needs met without infringing on the rights of others (that is, to simultaneously achieve their personal goals and enhance their relationships). As constructive techniques are engaged to manage conflict, feelings of self-confidence, competence, self-worth, and power increase, thereby enhancing the overall capacity of the system to respond to conflict in positive ways." (p. 260)

Needless to say, I did not think this process was possible at all in Vienna and no one was going to or ever did attempt to help me or intervene for me, because the system there was not set up that way. I was a lone individual against this monolithic entity (the mission). Right off the bat we have a problem with this text when it defines communication as "an exchange of meaning between persons that allow each to influence the other's experience." There was no way in a million years that I was ever, ever going influence anyone at the mission, period. So that ended conflict management right there before it even started. I hope the mission leadership reads this.

***

"We believe that positive change can occur in a system when a significant number of its members are functioning at a level of development that enables them to make decisions based on an internal set of moral (other-regarding) principles rather than looking outside themselves for guidance and direction. This presupposes that the people in the system are largely engaged in the pursuit of their personal needs to be themselves, direct their own lives, and express creative insight. It also presupposes that their physical needs for safety and security as well as their needs for acceptance, affirmation, approval, and achievement are largely met. When people are developmentally able to make decisions independently, they can choose to meet not only their own needs but the needs of the system which includes other people as well." (p. 260)

If I were teaching a class and we'd just been presented with this information I might turn to the class and say something like this:

"Now class, based on what you know about the Vienna mission and what this text says, do you think this describes that organization? And tell us why you think that way?"

So you are my class of students. What do you think? If this were a recording I might be tempted to insert a 10 minute pause for people to think, but it's not so I'll just go on with my comments.

I actually have read through this entire book (all of almost 500 pages worth), but it has been a while, so as I was reading this paragraph the first time and I got to the first part that says that a prerequisite to working out this positive change is that members "are functioning at a level of development...." I immediately thought, well, we have a house full of seminarians, how much more developed can you get? Then I read on and I started thinking to myself, "Uh-oh, we have a problem here... a mega problem..." How can an organization packed to the gills with seminarians not fit this description? What on earth happened to them that they don't fit it? Did they come to Vienna that way? Or did the mission make them that way?

Even if I was treated very different from everyone else, that doesn't explain how everyone down to the last child (really, even children) worked in concert to shun and ostracize me at the end? Didn't anyone ask themselves any questions about what was going on? C'mon! SEMINARIANS, THEOLOGIANS, PEOPLE WHO UNDERSTAND MORAL ISSUES. What in heaven's name was going on that they not developed in the way this text describes. And I didn't even have a Th.M. (oh, and I was just a secretary, too).

This is disgusting, really, and to me it smacks very much like a cult type setting, if the mission had that much control over people to be able to turn all those theologians into [this text's definition of] undeveloped people.

***

"Achieving this level of development requires that the system's members acquire such values as assertion, empathy, mutual accountability, flexibility, honesty, expressiveness, and initiation. Brian Hall and Helen Thompson, in their book Leadership Through Values (New York: Paulist Press, 1980), have defined values as priorities we choose and act upon that creatively enhance our own lives and the lives of those around us. Our lives are, in fact, motivated by values." (p. 260).

The system's members didn't value those things because the mission didn't value them, which is because the mission leadership didn't want it to. Which brings me to the question, "Who is the leadership behind all this? What's really going on behind the scenes to tear down values that I think I could find biblical support pretty easily for?

This chapter goes on to describe more about skills needed for conflict management to occur, but we've already established here that we don't even have the most basic foundation for conflict resolution to occur, so I don't see any reason to go any father with it.

***

Next, I will turn to another book in my small peace literature library:

Augsburger, David W. (1992). Conflict Mediation across Cultures: Pathways and Patterns. Louisville, Kentucky: Westminster/John Knox Press.

"Conflict exists in this tension between same and other: Conflict arises from the competition of same and other; conflict erupts as those who are same seek to control the other (and reduce its otherness), subordinate the other (and exploit its otherness), destroy the other (and annihilate its otherness), and exclude the other (escape from the threat of otherness)." (p. 16)

In the context of my blog, I'm talking about the mission being the "same" and me being the "other", but it should be noted that this book deals with cross-cultural conflict mediation and I couldn't have imagined in my wildest dreams that the mission would be more of a "cross-cultural" experience than my living in Austria to work at the mission. But it was; there's no doubt about that (which is contrary to what the mission would have everyone believe).

So what of these possible relations between "same" and "other" might apply to my experience of the mission? I'll take them in order:

  1. Tension between same and other. There was definitely tension between me and the mission and the problem was that I was different and wouldn't become like them (via socialization / total submission).
  2. Competition of same and other. I'm not a competitive person, which I think I've mentioned here at least once before, and I never meant to even appear competitive. I never even wanted them to be like me. I just wanted the mission to let me fulfill the work I promised to do but to also be able to use other skills and interests, especially ministry related ones.
  3. Same seeks to control the other (and reduce its otherness). The mission most definitely wanted to control me, which is why I couldn't assimilate. If their demands had been reasonable and communication channels had really been open (i.e., wouldn't be used just to find another avenue to get to me)
  4. Same seeks to subordinate the other (and exploit its otherness). I think the subordinate issue comes in by way of super-imposing secretarial persona on practically my whole existence while I was with them and also by virtue of being female and thus female stereotypical demands put on me.
  5. Same seeks to destroy the other (and annihilate its otherness). These two phrases strike me differently. I think the mission wanted to "annihilate [my] otherness" the whole time I was there, but in looking back I guess it did feel like an effort to "destroy" me, maybe starting with the degradation type socialization at the beginning. Degradation is intended, after all, to destroy one's hold on the old so that the organization can replace it with their values and norms.
  6. Same seeks to exclude the other (escape from the threat of otherness). This was especially true the last few months I was with the mission as they pretty much ostracized me.
In these ways, the mission acted very violently to me, in virtually all of these ways, and throughout the whole time I was with the mission. Even when I might have been having fun the mission was still wanting to rid me of my "otherness."

***

"This conflict (or compatibility) of values between the individual and the society is a complex, dynamic process. Every individual group, community, society, and embracing culture holds a set of values that are ranked, prized, and obeyed. Each person's world of values exists within these surrounding value fields. All persons order their own value commitments with reference to the values of their group, which in turn is located within the value structures of the community. But each person ranks even commonly held values with different degrees of importance, so each is at the same time culturally similar to other members of the group and culturally unique." (p. 26)

So we understand that my values and how I ranked, prized and obeyed them different greatly from the mission's (which in itself seems strange since they were mostly White American middle-class Evangelical Christians like me). But the sentence that begins "All persons order..." is of considerable concern to me. If my value system was so different from the mission's, what kind of a community was their value structure situated in? It didn't just happen out of a void, right? So what is that "community" or "communities" the mission was located in that led to them being of the nature they were? Maybe it would be easiest to rule out some possibilities, know that an effort of that nature could go on for a very long time if taken to its end. But I promise I won't take it that far; I'll just try to rule out some of the more suspect and obvious ones.

  1. American culture: Up to that point I hadn't live in a lot of different parts of the country, but I had lived in Seattle and the midwest, and I had also done a fair amount of traveling around the country and went to school with other students from around the country, and I can't say I had ever before seen anything at all resembling what I experienced and witnessed in Vienna.
  2. Evangelical Christian culture: Before arriving in Vienna I had been raised in an Evangelical Christian family and church and had gone to church camp with kids from around the country. I had also gone to Bible school with Evangelical Christians from around the world, let alone just around the country. Then I went on deputation and visited churches (and a Christian nursing home, 2 camps, and also a Christian school) from all southern British Columbia to Grants Pass, Oregon, out east to Denver southern Indiana, northern Ohio, Sioux Falls, South Dakota, etc. I had also developed Christian friends in Australia and East Berlin, and went to a Baptist church in England while volunteering there, and I never ever saw anything at all like the culture I witnessed in the Vienna mission.
  3. White American culture: I'm pretty white as white can be, being of the following ethnic heritages: English, Pennsylvania Dutch, Ukrainian and Italian. My light blonde hair, fair skin and blue eyes also make it easy to identify me as being white. As such, I've lived my whole life pretty much amongst white culture and never found any propensity for the kinds of things I saw in Vienna.
  4. Middle-class American culture: I was also raised in a middle-class family and went to school my whole life pretty much with middle-class children and young adults. Even television images of middle-class Americans leave me clueless as to where the Vienna mission might have gotten its culture cues from.
  5. Evangelical Christian missions: My experience with missions is somewhat less than those other areas, but nothing in either my interactions with missionaries nor my study of missions (missiology) has given me any indication that this might have been a great source for the mission's value system.
Those were the obvious ones that seemed like maybe helped the mission become like it was. So then you're stuck with the sort of less obvious ones, like maybe the Yoruba of Nigeria (no offense to the Yoruba) However, even that doesn't fit, if you believe someone from the University of Texas Center for African and African American Studies, who says: Yoruba values are best seen in respect for elders and constituted authorities, honesty, integrity, diligence and a profound religious belief system, then that cultural framework doesn't fit either.

So maybe we shouldn't go quite that far afield. The most likely "reference cultures" for the Vienna mission were most likely something along the lines of the following: other Eastern European missions, military, espionage. If it were only other Eastern European missions - with all those 15 missions coming together like that - then maybe this was something that they just sort of developed themselves along the way to function in the Communist country contexts. However, the military and/or espionage "value fields" could have had an indirect influence by these mission trying to learn from them, or it could even have somewhere along the line involved some more direct influence, by way of, say, taking money from the CIA for short wave radio work or having U.S. military chaplains staff the whole h.r. department, for example. Since I had never studied those entities before (military or espionage agencies) I didn't really know anything about them when I arrived in Vienna. I did know about Communism, though, and I hate to think that the mission might have taken cues from them, but in some respects there were distinct resemblances. It could have been a case of opposites attracting or something, but I highly doubt they would have consciously, at least, tried to mimic Communism. So any resemblance, in this case, would just have been coincidental.

***

"Shaming behavior, as a means of either conflict suppression or escalation, may be a complex series of social cues - the maintaining of less of face - or a climactic public event." (p. 81)

In my experience with the mission, shaming was a means of conflict suppression, and was mostly the "complex series of social cues," but towards the end it was edging pretty close to a "climactic public event."

***

This next text is a chapter from an edited book:

Goss-Mayr, Hildegard. (n.d.). Active nonviolence. In de Coninck, Therese, Essays on Nonviolence.United States: The Fellowship of Reconciliation, p. 21-27.

"There are three possibilities to react against injustice:

1. Once you have become aware of an injustice, you can remain passive...
2. The second is the traditional way of reacting against injustice, the way that has been taken in history in general, that is to react against injustice, aggression, and other forms of evil with the same means; we could say to oppose the institutional forms of violence with counterviolence in an effort to overcome existing injustices...
3. Perhaps the third way of reacting against an injustice could be explained through a very simple example. I have two children. If, for instance, my boy, who is ten and by nature violent, has done something wrong and if I use the same aggressive means as he does, we shall just hurt each other... On the contrary, if one really wanted to solve the problem, a teacher or parent would explain to young people why their way their way of acting is wrong and help them to direct their forces toward positive tasks. That is to say, to dialogue, you begin to use certain methods and techniques in order to solve the conflict. In this process neither of us is diminished; on the contrary (in the case of my son), he advances and I begin to understand him better and to learn about what he has to contribute. This force is the force of intelligence but also the force of truth, of love and justice that has been brought into play in this effort at solving a problem. This is the type of strength that is at the core of nonviolent action." (p. 22-23)

It's quite possible that you have heard something like this before, maybe put a little differently, but essentially the same as what this author is saying. But the point, of course, is to apply this to the Vienna mission and my experiences with it.

You could make the mission and its leadership the one reacting to me, but I think you'd be pretty hard pressed to find that I'd done them an injustice. In fact, I never complained, I always did my work well, I did not gossip nor was I divisive. Such things could possibly have been seen as an injustice done to them, but I did not do these things and the mission never said or otherwise indicated that they thought I had done them either. What I did do, of course, was offend the sensibilities of the mission culture (such as by not "totally submitting"). I'm not going to go there, but if you think their culture was just and right enough to warrant calling their reaction to my offending it, as a response to "injustice" I give you the freedom to do that.

But I'm going to talk about it from the opposite side of the relationship, that I was the one that was offended by what I witnessed and I was also treated in an unjust manner. So what could I do? Basically I did remain passive (until now, I guess, if you call this breaking from my passivity). I definitely did not respond in kind to them, and I've struggled over the years with this issue in writing my autobiography - that I didn't want to write it just out of anger or to come across that way either. I always did want my autobiography to be a constructive rather than destructive force. At the same time, though, I'm not going to lie about those years which were really pretty horrible for me and should have been the start of a long career. I do hope that this blog comes across for the most part in the third way.

So basically you have my value system and the mission's value system. Apart from that you have the fact that they were my "employer" if you will, and I worked for them. But I think it comes down more to which value system is more just (or biblical) and also how we treated each other. It could be said, I think that I treated them well in every way except I wouldn't submit totally to them. But they treated me very badly and didn't provide realistic opportunity for me to be heard - I was too afraid to even let anyone know what I was thinking.

The other thing I'd like to take from this text is the relationship the mission had with the countries it worked in. In a sense you could see that relationship as adversarial, at least the Communist countries would have seen it that way, even if the mission didn't (or wouldn't admit to it). However little things like that East-West economic comparison sheet we were given and discussed in Candidate's Course (with my sending mission) indicated some possible adversarial attitudes from the political standpoint from the mission as well. In this relationship, however, I regret to tell you, but I think the mission looked to me like it used the second reaction type, in that it had taken on a guise that looked a lot like a Communist country in the level of attitude control and what means it was willing to use to make a person come in line. I had my own private forced collectivization experience, if you will... at the hands of the mission.

***

And here's a lot of why I think the mission took on the form it did... because it wasn't willing to do this:

"This is something we must bear in mind: The moment we attack an injustice, we must be prepared and willing to accept the sacrifices and the suffering that necessarily will result from our attack. For those whose conscience is attacked will react with violence; this violence can become a real symbol of the cross for some of those engaged in nonviolent action." (p. 24)

I've actually addressed this kind of thing using the Bible, but I think it doesn't hurt to say it again in a different way. Missionaries have always faced a wide variety of causes of suffering, but some are still willing to pay the price and go anyway. Here are some examples of how missionaries have suffered in the past (my copy of From Jerusalem to Iryan Jaya is in a box somewhere, rats):

facing headhunters
disease
political unrest
natural disaster
etc.

[4/9/11 comments: I found my copy From Jerusalem to Iryan Jaya and here are some examples of how missionaries have suffered in the past. (I'm summarizing from the text unless noted otherwise.)

Tucker, Ruth A. (1983). From Jerusalem to Irian Jaya: A Biographical History of Christian Missions. Grand Rapids, Michigan: Zondervan.

The Adoniram Judsons (p. 121-131): The Judsons worked in Burma in the 1800s. Burma was a difficult country to work in both because cultivating believers was difficult there and it was also difficult because of the political situation. The Judsons did change their tactics some when the regime became antagonistic to missionary work, but the Judsons were resourceful and were able to work around this without being deceitful. However, Adoniram was put in a death prison, accused of being a spy, when war broke out between England and Burma. While visiting him in prison one time his wife Nancy and their baby girl became sick, and they were sick on and off for some time until they both died while Adoniram was helping translate negotiations between the British and Burmese after the end of the war. He then went into a deep depression before recovering and going on to have a continued fruitful ministry.

George Grenfell (p. 155-156): According to this text, statistically only one in four missionaries remained alive at the end of first 4 years of missionary service in the Congo because of disease and cannibalism. But Grenfell's trials were more political. The Belgian government, in their colonial interests, confiscated all his maps and notes, as well as his steamboat. When the Congo Free State was formed he worked for a while with the new government, until he learned of "atrocities committed against the Congolese (in an effort to extract rubber)" (p. 156) and he protested this treatment, which resulted in him having new troubles with the government, which he eventually left their employ but "the government refused to grant him new sites for mission stations" (p. 156). But despite all these problems he had a fruitful ministry with a growing church.

Betty and John Stam (p. 421-423): These two young missionaries served in China in the 1930s, when the country was at unrest in the lead up to the Chinese Revolution. CIM, their sending mission, continued its missionary presence in the country, although it pulled workers from locations deemed particularly dangerous. But CIM did not resort to deceit during this time. The Stams, knowing what they were getting into, chose this mission field anyway, and shortly after they finished language school and went to where they were going to be ministering they were taken hostage by Communist soldiers, and were later publicly ridiculed and then executed, although their baby daughter survived. John Stam, only a few years prior had presented the class speech at his Bible school graduation, and this is part of what he said: "Let us remind ourselves that the Great Commission was never qualified by clauses calling for advance only if funds were plentiful and no hardship or self-denial involved [sic]. On the contrary, we are told to expect tribulation and even persecution, but with it victory in Christ." (p. 422)

End of 4/9/11 comments. Fox's Book of Martyrs would be another good resource, and I know I have a copy somewhere... Oh, look, it's on line!]

If I find my book I'll use some specific examples, but I'm spending a lot of time on this post anyway, so that will have to do for now. The point is that missionaries that went to work with a headhunting tribe didn't prepare themselves by using headhunter-like methods of protection did they? Or did missionaries go into malaria-infested areas protected by one of the bubbles? Is that enough? If I say that taking on Communist-(or closed country-) like ways of being and doing things is like taking on headhunter-like methods of protection, will you understand what I mean? As far as I'm concerned it's like the mission was talking Christ but living some warped form of military-espionage-Communist induced yech. There really is a point where actions do speak louder than words. All I know is the treatment I got in Vienna was most decidedly the most unChristian thing I've ever experienced.

***

And I'm going to end this very long peace/conflict management preamble... with a quote from Jacques Ellul :

Ellul, Jacques. 1986. The Subversion of Chritianity. Grand Rapids, Michigan: Eerdmans.

This is from the beginning of chapter 8: "The Heart of the Problem."

"As Kierkegaard says, nothing displeases us or revolts us more than New Testament Christianity when it is properly proclaimed. It can neither win millions of Christians nor bring revenues and earthly profits. Confusion results. If people are to agree, what is proclaimed to them must be to their taste and must seduce them. Here is the difficulty: it is not at all that of showing that official Christianity is not the Christianity of the New Testament, but that of showing that New Testament Christianity and what it implies to be a Christian are profoundly disagreeable to us." (p. 154)

One more quote, from Jesus' prayer in John 17:

13
“I am coming to you now, but I say these things while I am still in the world, so that they may have the full measure of my joy within them. 14I have given them your word and the world has hated them, for they are not of the world any more than I am of the world. 15My prayer is not that you take them out of the world but that you protect them from the evil one. 16They are not of the world, even as I am not of it. 17Sanctifyb them by the truth; your word is truth. 18As you sent me into the world, I have sent them into the world. 19For them I sanctify myself, that they too may be truly sanctified.20
“My prayer is not for them alone. I pray also for those who will believe in me through their message, 21that all of them may be one, Father, just as you are in me and I am in you. May they also be in us so that the world may believe that you have sent me. 22I have given them the glory that you gave me, that they may be one as we are one: 23I in them and you in me. May they be brought to complete unity to let the world know that you sent me and have loved them even as you have loved me.

***

That ends the peace/conflict preamble and the rest of this post is the regular textual discussion. It's the last article in the socialization file, but there's a fair amount to discuss in it.

There's one more topic I want to discuss, like the above "preamble," before I start back in on the chronology.

***

We're returning to one of the first authors in this file in the next text (which is also the last one before I return to the chronology of my biography) is a journal article:

Van Maanen, John, & Schein, Edgar H. (1979). Toward a theory of organizational socialization. Research in Organizational Behavior, 1, 209-267.

***

These first quotes are from the introduction of the main section "Organizational Socialization."

"In particular, the question of how it is that only certain patterns of thought and action are passed from one generation of organization members to the next has been neglected. Since such a process of socialization necessarily involves the transmission of information and values, it is fundamentally a cultural matter." (p. 210)

I just wanted to make sure you understand that there is a cultural adjustment going on in entering a new job... separate from any possible other relocation cultural adjustments.

***